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Booking Policies

When you book with AK Superior Tours, LLC you can be assured that you will be well taken care of. When you book, you are entering into a contract between you and AK Superior Tours, LLC. The company will do its utmost to provide the services described within our agreement. Sometimes things in Alaska do not go as planned. We will work with you and our partners to help manage any adjustments needed.

Shop around. If you receive a better quote, AK Superior Tours, LLC would like the opportunity to consider an adjustment. If this is not possible, we will respectfully recommend taking a better deal. The Alaska travel industry is collaborative and cooperative in nature and we support each others' interests in the charter tour bus industry. Sometimes AK Superior Tours, LLC is not a good fit. We will gladly and honestly refer you to someone else with comparable service quality and better suited for your group. For example, AK Superior Tours motorcoach is not equipped with a wheel chair lift. We would suggest options to help meet this need.

  • At the time of booking, a minimum of a 50% deposit is due up front. You may choose to pay the whole cost up front as well.

  • The balance remaining is due prior to the beginning charter date. If paying the remaining balance by certified check, it must be received prior to services rendered.

  • If you choose to insure your trip from a late cancellation, 10% to the total cost of the trip will be added to your bill. Please let us know about the need to cancel up to the day of departure and a refund will be authorized. A refund cannot after the the starting time of your trip.

  • If you wish to add prepaid gratuities for your guide to your booking, please tell us before the final payment.

Payment methods: Credit card, debit card, certified check in US dollars, PayPal

Cancellation Policies
  • Any cancellation must be initiated by you in advance of the trip start time. Cancellation after the trip start time will result in no refund. Methods of cancellation are email, phone or fax stating the reason you need to cancel.

  • Cancellation fees will be based upon the number of days prior to trip departure and any out of pocket expenses incurred on your behalf in arranging your tour as listed below. For example, hotel, train, and other tour concessions may charge AK Superior Tours a cancellation fee. These fees will be subtracted from your refund.

  • Cancel 30 days or more in advance of your trip - 100% refund minus any fees incurred by AK Superior Tours on your behalf to arrange your tour.

  • If you cannot complete your trip due to a verified events such as acts of war, natural disasters, volcanoes, extreme weather, earthquake or natural disaster that makes it dangerous or impossible to safely undertake the tour, a full refund less $200 USD per day chartered (regardless of whether it is a half or full day charter) will be issued. You may also choose to keep a full credit with AK Superior Tours, LLC for use on a future charter. We cannot guarantee that the same itinerary will cost the same in the future due to inherent cost fluctuations.

  • Changes may occur due to circumstances beyond our control and AK Superior Tours, LLC reserves the right to make adjustments and substitution accordingly.  AK Superior Tours, LLC does not assume responsibility for additional costs that maybe accrued for hotel, transportation or meals outside of tour listings that occur due to circumstances beyond our control. 

  • RESPONSIBILITY CLAUSE:  AK Superior Tours, LLC shall be held harmless for death, injury, illness, damage, delay or other loss detriment to person or property of whatsoever kind suffered by tour participant and caused by an Act of God, war or warlike operations, civil commotions, labor trouble, government interference, fire thefts or any other crime by any person including terrorist activities.           

     AK Superior Tours, LLC recommends travel insurance of your choice.  

         When the first deposit has been made and accepted the above terms will be considered accepted by all parties.